Terms & Conditions

Shop with Confidence

  • If you are not completely satisfied please initiate the return process and return goods to Vanilla Blush LTD, 43 Dalmarnock Road, Glasgow, G40 4LA. 
  • Any returned item must be, unused, unworn, unwashed with all labels still intact in its original packaging within 28 days for a full refund of the price you paid for each item less the delivery charge. (Vanilla Blush reserves the right to refuse refunds or repalcement of any return which is deemed none refundable or exchange, due to hygiene or odour from smoke contamination.) 
  • Vanilla Blush does not sell or rent any of the information you provide us (including name and contact details) to any third parties. Ever!
  • Only Vanilla Blush, no third parties, will keep purchasers updated with information related to Vanilla Blush Stoma Underwear and Hernia Support via the use of emails, mobile text messaging and telephone reminder services. You can of course opt in at anytime. 

Please follow wash care instructions carefully we highly recommend hand washing all our lingerie in gentle soap, hand washing liquid or neutral shampoo. Vanilla Blush recommends using a laundry bag to reduce contact from other clothes such as bras, velcro, zips from other clothing that can cause damage to garments.

Wash all dark and light coloured fabric separately.

Vanilla Blush warrants that all goods promoted for sale on this site are of satisfactory quality. Specification on this website of the goods to be sold are not intended to be binding and are intended to give general description of the goods.

All goods offered for sale are subject to availability. Occasionally it may be impossible to complete an order if stock runs out or is withdrawn for any reason. If this happens you will be notified by email.

All prices displayed are in UK pounds Sterling and inclusive of Vat and must be paid in full, including delivery charges.

Vanilla Blush reserves the rights to fulfil any order or to refuse to transact with any person for any reason whatsoever.

Users who access the site from outside the UK must comply with any local laws that may be applicable

Vanilla Blush is governed and construed in accordance with Scottish law and you agree to submit to the non-exclusive jurisdiction of the English courts.

The terms and conditions only cover the Vanilla Blush.com site. Any other site to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content of websites that are not under our control.

Vanilla Blush reserves the right to vary these terms and conditions at any time.

£5 Coupon T&C's

Vouchers are non-refundable and cannot be exchanged for cash.

Vouchers are not redeemable against any other offer.

Vouchers cannot be used on discounted or sale items less than £10.

Multiple vouchers cannot be used at any one time.